Delivery Access
Our delivery team needs a minimum of 42"
wide and 9' high from the delivery vehicle to
the spa destination.
Surface Requirements
Your portable spa must set on a flat, solid surface. A concrete slab three to four inches
thick, or a deck that can support 150lbs. per sq. ft. Spa Brokers can provide an EZ-pad for an additional charge. Installation of the EZ-pad is not included. Installing the spa on any othersurface will void the manufacturers warranty.
Leveling the Spa
A flat surface is required. A level surface
is not required.Your spa should set flat without
any high or low spots under the spa. A spa that
is setting on asurface that slopes for drainage
is perfectlyacceptable. The leveling can be
done for an additional charge and mustbe done
prior to delivery.
Outdoor Ground Delivery
Unless otherwise specified, a standard delivery
includes two men. If a delivery requires multiple
delivery personnel or equipment, an additional
charge may apply (see detail for more information).
Deck Delivery
The deck must be able to support 150lbs. per
sq. ft. If your deck is higher than 3ft. off
the ground, we will needto use the staircase
or a crane. If the stairs to your deck have
a landing, the landing must be large enough
torotate the spa 90 degrees (the spa does not
bend). Spa Brokers delivery department are not
qualified deckinstallers. If any part of the
deck needs to be removed or altered to accommodate
the delivery, it should bedone by a licensed
installer. Spa Brokers is not responsible for
any damage to decks, fences, or gates.
Basement Delivery
All basement deliveries require a site survey.
Please call 303-375-6411 ext. 203
Crane Delivery
If a crane is required, the average cost is
$250 for the Denver Metro Area. Mountain crane
service can be several hundred dollars. Please
call local crane companies for exact charges.
We require the home owner to pay the crane companies
direct at the time of delivery.
Electrical Requirements
110 volts - Included with your 110v spa is a
6' cord. You will need a 15 amp dedicated circuit.
Do not use an extension cord or you could void
the manufactures warranty. 220 volt - This System
requires a 50 amp GFCI dedicated 220 volt breaker,
using #6 copper wire, three wires plusa ground
(total of 4 wires). Your electrician will hard
wire directly to the spa equipment. Therefore,
a 220-voltcord is not provided. Avoid this costly mistake! Electricians
that aren't familiar with hooking up our spas
will mis-wire the connections on the terminal block and short
out the circuit board, rendering the spa inoperable
and requiring a service call. Spa Brokers cannot
absorb this costly mistake and will charge for
replacement and labor of this part (Do not pay
your electrician until spa is fully operational).
*All electrical must be performed by a licensed
electrician.